![]() ![]() The way it works is similar to pornography and gambling websites. The website visitor may never realize that they are having a text chat with a machine because the program attempts to respond with lifelike and relevant answers to questions. Smart Agent is a fake chat session that leads website visitors to think that a real customer service person is helping them. The goal is to create need or desire where it didn’t exist before. The phrase ‘upsell’ refers to the practice of persuading a customer through psychological and emotional manipulation to purchase more than they originally wanted, or convincing them to purchase something they didn’t really want or need. uses the Smart Agent technology to help increase their sales. Website cookies make it possible for return visits to display additional savings. The sale ending date is generated as you visit the page. For example, if you visit the Dell website to purchase a computer, it’s likely you will discover a special sale that ends, surprisingly, tomorrow. The nature of the Internet makes this easy. Many online merchants use deceptive and manipulative practices with regard to pricing. During the CDRG evaluation, several accounts were created and then cancelled without any difficulty.ĭeceptive, Misleading and Manipulative Marketing Practices. Some people have stated that the company representatives attempt to do everything they can to convince you not to cancel, such as offering several months free. Simply call Privacy Guard at 87 and request cancelation. Due to this self-defeating shortsightedness the PrivacyGuard parent company Trilegiant had to pay $25 million dollars in a class action lawsuit. A follow-up phone call or email would alleviate the legal liabilities and customer frustrations associated with this issue. The longer the period of time that the free-trial offered the worse it is because after one, two, or three months the customer will have long since forgotten about the service. Some people have complained that the partnership arrangement between PrivacyGuard and some financial institutions results in what is viewed as a deceptive practice of having customers sign up for the service as a “free trial” without being reminded later that they will be automatically charged for the service unless they cancel. Such changes may be an indication that someone has requested credit in your name.Ĭustomer Complaints. Credit report monitoring services notify you if a change has been made to your credit report. A 5-year evaluation of Privacy Guard (conducted by the CDRG) revealed that the company provides an accurate and comprehensive credit reporting and monitoring service. ![]() provides consumers with the secure means to request and obtain a free credit report once every 12 months from each of the three nationwide consumer credit reporting companies in accordance with the Fair and Accurate Credit Transactions Act (FACT Act). It was created by the three nationwide consumer credit reporting companies – Equifax, Experian and TransUnion. Here is a short description:Ī is a centralized service for consumers to request free annual credit reports. For more information, visit the Federal Trade Commission web page dedicated to offering information about the Annual Credit site. Some credit reporting and monitoring businesses such as Equifax actually tell their potential customers about this free service. The Federal Trade Commission suggests using the website to obtain a free annual credit report by three agencies. Visit the Federal Trade Commission Fact Page for more information on credit reporting, monitoring, alerts, and identity protection services. Before signing up with Privacy Guard or any other credit report monitoring and identity protection service, we recommend reading the Consumer Reports article on credit report monitoring.įree Annual Credit Report. Some people claim that Privacy Guard is a scam and fraud. is a service provider of credit report monitoring and identity theft protection. Instructions on how to save $60 per year with Privacy Guard are provided at the bottom of this page below the review and disclosure of customer complaints and concerns about the Privacy Guard business practices. ![]()
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